CLEAR REFUND GUIDELINES

Refund Policy

Understand our refund and cancellation process, eligibility criteria, and timelines before enrolling in any course or program.

Welcome to Our Refund Policy

At 11VEN11 Academy, we aim to provide a transparent and fair refund process. Please review the following policy carefully before enrolling in any course or making a payment.

Refund requests are considered only under the conditions outlined in this policy. Eligibility depends on the course type, payment status, and the timing of the request.

Students who wish to cancel their enrollment must submit a written request via email. Cancellation requests will be processed according to the academy's refund guidelines and applicable timelines.

Registration fees, application fees, administrative charges, and any non-refundable deposits are not eligible for reimbursement unless otherwise specified by the academy.

Approved refunds will be processed through the original payment method. Processing times may vary depending on the payment provider and banking procedures.

If a course is cancelled by 11VEN11 Fashion Academy, enrolled students may be offered a full refund or the option to transfer their enrollment to another available program.

Enrollment may be transferred to another course or batch only with prior approval from the academy and subject to availability. Additional charges may apply where applicable.

Once approved, refunds are generally processed within the specified business period. The actual credit date may vary depending on your bank or payment gateway.

Refund requests arising from medical emergencies or other exceptional situations will be reviewed on a case-by-case basis. Supporting documentation may be required.

11ven11 Fashion Academy reserves the right to modify or update this Refund Policy at any time. Any revisions will become effective immediately upon publication on this page.

Need Assistance?

Have questions regarding our Terms & Conditions or academy policies? Our support team is here to help you.